FAQ

  • What artwork formats do you accept?

    To produce the best possible print, we prefer artwork to be submitted in a Vector format (.ai, .eps, .svg). With Vector artwork we are able resize your artwork to any needed size while preserving image quality.

    If Vector artwork isn't available, we may be able to work with Raster files (.jpeg, .png) or Layered (.psd, .tiff) files, depending on the resolution.

    If artwork is not to spec, our art department can recreate your artwork and an art pre fee will be applied.

    Please refer to our Art Guidelines for more info.

  • Do you do offer custom artwork?

    Yes, of course! Contact our sales team to get a quote.

  • What is your turn around time?

    Our standard turn around time for a standard print order is 7 - 10 business days. This is based on when payment is made.

  • What if I need my order sooner?

    No problem! Let our sales team know when your order is needed by. We'll do everything we can to have your order done before you need it. A rush fee may be applied.

  • What is your minimum order quantity?

    24 pieces per design

  • How is pricing determined?

    Pricing is calculated on a number of factors. If you have any questions, please ask your sales rep.

    - Number of ink colors in your design

    - Number of print locations

    - The garment

    - Order quantity

  • How many colors can you print?

    We can print up to 7 spot colors! If your design has more, consult with our sales team for any possible solutions.

  • Payment Policy

    Generally we ask that your invoice is paid in full. We require at least 50% of your invoice to paid to start the order. The full amount will be due at pick up or before your order is shipped.